FAQs – BeumaxOnline

Q: What types of human hair extensions do you offer?
- A: We offer a wide range of human hair extensions including clip-in, tape-in, sew-in, and fusion extensions.
Q: How do I choose the right color for my hair extensions?
- A: We provide a comprehensive color matching service. You can either send us a picture of your hair or use our color swatch guide to find the perfect match.
Q: Can I style my human hair extensions like my own hair?
- A: Absolutely! Our human hair extensions can be styled using heat tools, just like your natural hair. You can straighten, curl, or even dye them to match your desired look.
Q: How long do human hair extensions last?
- A: With proper care, our human hair extensions can last anywhere from 6 months to a year or even longer for 9A Grade, 10A grade last upto 2years and more, while 12A grade last upto 5years
- Regular maintenance and gentle handling can significantly extend their lifespan.
Q: Do you offer international shipping?
- A: Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location. Please check our shipping page for more details.
Q: What is the difference between Remy and non-Remy human hair?
- A: Remy human hair is collected and aligned in the same direction to maintain the hair's natural cuticle. This results in smoother, more natural-looking extensions that tangle less. Non-Remy hair, on the other hand, may have cuticles facing different directions, leading to more tangling and a shorter lifespan.
Q: How do I care for my human hair extensions?
- A: We recommend using sulfate-free conditioner, no shampoo please and gently detangling your extensions with a wide-tooth comb. Avoid excessive heat styling and always use a heat protectant spray. Additionally, store your extensions properly when not in use to prevent tangling and damage.
Q: Can I swim or exercise with my human hair extensions?
- A: While it's possible to swim or exercise with human hair extensions, we recommend tying your hair up to prevent tangling and damage from chlorine or sweat. After swimming, rinse your extensions thoroughly with clean water and apply a leave-in conditioner to keep them hydrated.
Q: Do you offer custom-made human hair extensions?
- A: Yes, we provide custom-made human hair extensions to match your specific needs. All inches, colors and texture can be customized to your need. Please contact our customer service team for more information and to discuss your requirements.
Q: What is your return policy?
- A: We offer a hassle-free return policy within 30 days of purchase, provided that the extensions are unused and in their original packaging. Please refer to our returns page for detailed instructions on how to initiate a return or exchange.